Privacy Policy

Effective Date: July 20, 2025

Contact Email: vloxecenter@gmail.com

Thank you for choosing to play Bola Tangkas Mikimos. This Privacy Policy explains how we collect, use, and protect your personal information when you use our game.

1. Information We Collect

To register and play Bola Tangkas Mikimos, we require you to provide:

Username
Email address
Mobile phone number
Password

This information is used strictly for user authentication, gameplay tracking, and managing account-related information.

We also collect data related to your interactions within the app, such as game actions, bet selections, and reward claims. This helps us maintain proper game functionality and accurately track your progress.

To provide a seamless login experience, we securely store certain authentication data on your device. This allows you to remain signed in between sessions unless you choose to log out manually.

Additionally, we may collect technical data about how you use the app, including error logs and crash reports. This information helps us troubleshoot issues, improve system stability, and enhance the overall user experience.

We also collect your IP address. An IP address is a numeric label automatically assigned to your device by your Internet Service Provider (ISP). It is recorded in our server logs each time you access the app and may be used for security, diagnostics, and service integrity purposes.

To support ads within the app, we work with third-party services such as Google AdMob. These services may collect certain identifiers or device-related information, which can include your advertising ID or a unique user ID, to help deliver relevant ads, verify reward eligibility, and prevent fraudulent activity.

2. How We Use Your Information

We use the data collected for the following purposes:

To enable account creation and login
To maintain your in-game progress, coin balance, and transaction history
To provide features such as daily rewards and leaderboards
To ensure gameplay functionality while connected to the internet
To protect personal safety and the rights, property, or safety of others
To identify or verify your identity when required
To provide account migration when you forget your email and password or can't log in with your email, we will ask for the mobile number you previously registered to verify your identity
To manage and provide software or system updates and other support needed to ensure the smooth operation of our Services
To handle issues or facilitate customer support, execute your instructions, or respond to any inquiries made by or on your behalf
To contact or communicate with you in the event of any issues with your account or the application
To respond to legal processes or comply with applicable laws, regulations, or government requests
To conduct due diligence, background checks, or risk management procedures as required by law or internal policy
To prevent or investigate potential violations of our Terms of Service, fraud, illegal activities, or misconduct
To facilitate customer support through third-party applications like WhatsApp. When you initiate a conversation, we may use your registered mobile number to verify your identity and provide assistance.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to any third parties. However, we use trusted third-party services such as Google AdMob to display ads. Some of your information, such as user ID or device-related identifiers, may be shared with these services to support ad delivery, reward verification, and prevent abuse. This data is used only as needed to enable app features and is handled securely.

In addition to the services mentioned above, we provide a feature that allows you to communicate with our support team via WhatsApp. When you use this feature, you will be directed to the WhatsApp platform. Please be aware that any interaction and data you share within WhatsApp (such as message content or media you send) are governed by WhatsApp's own Privacy Policy and Terms of Service. We do not control and are not responsible for the privacy or security practices on the WhatsApp platform.

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access or disclosure.

5. Children's Privacy

Bola Tangkas Mikimos is not intended for children under 18. We do not knowingly collect or store personal or identifiable data from anyone under this age, and the game is not directed at children.

If you are a parent or legal guardian and believe your child has submitted personal data, please contact us. By allowing such submission, you consent to our processing of that data under this Privacy Policy.

6. Your Rights

Request deletion of your account and data
Ask questions about how your data is used
Report any concerns regarding your privacy

7. Account Suspension

Bola Tangkas Mikimos reserves the right to suspend or terminate any account involved in cheating, exploits, or behavior that compromises the integrity or fairness of the game.

We are committed to maintaining a fair and secure environment. Actions that may lead to suspension include, but are not limited to, using unauthorized software, manipulating the game system, or creating usernames that are offensive, discriminatory, or violate social, cultural, or religious norms — including content related to hate speech, ethnic or religious slurs, or harassment.

Bola Tangkas Mikimos reserves the right to make decisions regarding all matters related to your account, including permanent suspension, if you violate the rules, and such decisions are final and cannot be contested.

8. Account Usage

For security and fair use reasons, each account is limited to one active session at a time. Logging in from a new device will automatically sign out any active sessions on other devices.

You are responsible for keeping your email and password confidential. If you share your credentials and someone else uses your account to play, Bola Tangkas Mikimos is not responsible for any consequences resulting from your actions.

9. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

With your consent
As necessary to provide our services and fulfill our contractual obligations
To comply with legal obligations
To protect your vital interests or those of another person
For our legitimate interests, provided those interests do not override your fundamental rights and freedoms

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

Request disclosure of the categories and specific pieces of personal data we have collected about you
Request the deletion of your personal data
Opt out of the sale or sharing of your personal data (Note: We do not sell or share personal data)
Not be discriminated against for exercising your privacy rights

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the game or on the game's listing page.

By using Bola Tangkas Mikimos, you agree to this Privacy Policy.